Breast Health Center Scheduling Specialist

About the role

To provide patient appointment scheduling, reception, clerical and customer service functions to all patients, visitors, and employees. These functions include scheduling appointments, procedures, patient reception, appointment check‑in, insurance verification and other related duties as assigned. This position requires a thorough knowledge of scheduling practices for Lakeview and Regions hospitals, including OR scheduling functions related to breast surgery, medical/surgical terminology, and good communication and interpersonal skills. Work may vary in percentage of time per function on a daily basis. HealthPartners is a nonprofit, integrated health care organization providing health insurance in six states and high‑quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. As part of the team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

Responsibilities

• Schedule appointments and procedures
• Perform patient reception and appointment check‑in
• Verify insurance information
• Provide clerical and customer service support
• Other related duties as assigned

Requirements

• Minimum 4 years’ experience in a direct customer/patient service position
• Computer/data entry