Breakfast Attendant - Marriott Tacoma

Department

DEPARTMENT: Food & Beverage

Reports To

REPORTS TO: Food & Beverage Manager

Status

STATUS: Non-Exempt

Position Summary

This is a highly visible role that has a direct impact on creating the guest experience. The Breakfast Attendant is responsible for setting up, maintaining, and breaking down the daily breakfast service while ensuring a welcoming and enjoyable dining experience for guests.

Responsibilities

• Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.
• Perform all duties toward the goal of maximizing guest service.
• Greet all guests in a friendly and professional manner, ensuring a positive start to their day.
• Set up breakfast buffet and ensure all food items are stocked and presented attractively.
• Monitor food levels and replenish as necessary to provide a consistent and high-quality experience.
• Maintain cleanliness and organization of the breakfast area, including tables, counters, and service stations.
• Ensure food safety and sanitation standards are met, including proper storage and temperature control.
• Aid guests with any special requests or dietary needs, ensuring excellent customer service.
• Clear tables promptly and reset for incoming guests.
• Restock and organize all breakfast-related supplies.
• Report any maintenance or safety concerns to management immediately.
• Assist in kitchen duties, including dishwashing and light food preparation as needed.
• Follow all company policies and procedures, including health and safety regulations.
• Work closely and cooperatively with other team members to ensure a smooth and efficient breakfast service.
• Perform other duties as assigned.

Knowledge, Skills, And Abilities

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
• Strong customer service skills with a commitment to guest satisfaction.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Knowledge of food safety and sanitation practices.
• Professional appearance and demeanor.
• Ability to handle guest concerns in a polite and efficient manner.
• Ability to work independently and as part of a team.
• Must be able to maintain excellent attendance and punctuality.

Experience

Customer service experience preferred. Previous experience in food service or hospitality is a plus.

Physical Demands

• Must be able to stand for long periods of time.
• Ability to lift, push, or pull up to 30 lbs.
• Frequent bending, stooping, and reaching.
• General food service environment with moderate physical activity.