Branded Partner Indirect Sales Executive (Jackson, MS)

About the Role

As an Account Executive at Comcast, you will work with branded partner retail locations to achieve regional sales objectives and deliver a consistent customer experience. You will collaborate with branded partners' management in a specific market area to enhance sales, customer experience, operations, and finances. Together, you will establish goals and identify areas for strategic and operational improvement.

Responsibilities

• Provide comprehensive operational support (CARE, Tech Ops, Billing, Warehouse) to branded partner locations for delivering a consistent customer experience.
• Manage ongoing relationships with branded partners and develop and distribute promotional and communications materials.
• Ensure each branded partner location is maintained and merchandised consistent with brand standards and operating guidelines.
• Serve as liaison to branded partners regarding any sales and customer care-related issues that may escalate to Comcast.
• Deliver sales presentations to partners, showcasing product knowledge and advantages over competitors.
• Attain territorial sales goals and objectives as established by regional-divisional management.
• Provide support to branded partner locations by addressing system outages, supply chain, and inventory issues.
• Consistently exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Understand and apply Comcast’s Operating Principles in daily work.
• Own the customer experience by prioritizing customer needs and promoting seamless digital options.
• Be an enthusiastic learner and advocate of Comcast’s game-changing technology, products, and services.
• Collaborate and contribute to a team-oriented environment with openness to new ideas.
• Participate in the Net Promoter System by joining huddles, making callbacks, and elevating customer feedback.
• Drive results and growth while supporting a culture of inclusion.

Requirements

• Bachelor’s Degree preferred, or a combination of relevant coursework and professional experience.
• 2-5 years of relevant work experience.

Skills

• Customer Experience (CX)
• Sales Objectives

Pay

Base pay is one part of the Total Rewards at Comcast. Most sales positions are eligible for a Commission under an applicable plan, while most non-sales positions are eligible for a Bonus.

Benefits

Comcast provides best-in-class benefits to eligible employees, designed to support physical, financial, and emotional well-being. Benefits include a variety of options, expert guidance, and tools personalized to meet individual needs, helping you care for yourself and those who matter most.