Branded Partner Indirect Sales Executive (Augusta, GA)

About the Role

Comcast drives innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses. The Account Executive works with branded partner retail locations to achieve regional sales objectives and deliver a consistent customer experience. They collaborate with branded partners' management in a specific market area to enhance sales, customer experience, operations, and finances. Together, they establish goals and identify areas for strategic and operational improvement.

Responsibilities

• Provide comprehensive operational support (CARE, Tech Ops, Billing, Warehouse) to branded partner locations for delivering consistent customer experience.
• Manage ongoing relationships with branded partners and develop and distribute promotional and communications materials.
• Ensure that each branded partner location is maintained and merchandised consistent with brand standards and operating guidelines.
• Serve as liaison to branded partners regarding any sales and customer care-related issues that may escalate to Comcast.
• Deliver sales presentations to partners, showcasing product knowledge and advantages over competitors.
• Attain territorial sales goals and objectives as established by regional-divisional management.
• Provide support to branded partner locations by addressing system outages, supply chain, and inventory issues.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand and apply Comcast’s Operating Principles.
• Own the customer experience by putting customers first and providing seamless digital options.
• Know and advocate for Comcast’s game-changing technology, products, and services.
• Work as a team to drive results and growth.
• Participate in the Net Promoter System by joining huddles, making callbacks, and elevating customer feedback.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, customers, investors, and communities.

Requirements

• Bachelor’s Degree (preferred) or equivalent combination of coursework and experience, or extensive related professional experience.
• 2-5 years of relevant work experience.

Skills

• Customer Experience (CX)
• Product Positioning
• Sales

Benefits

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission, while most non-sales positions are eligible for a Bonus. Comcast provides best-in-class benefits to eligible employees, including:

• Options, expert guidance, and tools to support physical, financial, and emotional well-being.
• Personalized benefits to meet individual needs.