Brand Standards, Guest Experience, & Food Safety Advisor

About the role

EcoSure, the brand protection division of Ecolab, partners with global brands to create end-to-end brand protection strategies through on-site assessments, coaching, digital learning, and industry best practices. EcoSure conducts more than 500,000 assessments annually in 140+ countries, delivering real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

As a Brand Protection Advisor based in Green Bay, WI, you will deliver on-site evaluations, coaching, and insights that elevate food safety, guest experience, workplace safety, and operational excellence. You will partner with clients to identify risks, reinforce brand standards, and drive continuous improvement, making a measurable impact on public health and customer satisfaction.

What makes this role unique: a paid training program including job shadowing, e-learning modules, structured field activities, and customized classroom-style training; a company-paid vehicle for business and personal use (where applicable); the ability to plan and manage your schedule in an independent work environment; and a culture of safety with top-notch safety training and personal protective equipment.

Responsibilities

• Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet unique client expectations and program requirements, helping protect their brand and delight their guests
• Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
• Partner with other EcoSure and Ecolab teams to solve client challenges
• Complete a budgeted number of visits each week, delivering an exceptional client experience
• Utilize an iPad, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
• Support the growth initiatives of the company and its clients
• Adhere to HIPAA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents

Requirements

Minimum Qualifications

• High school diploma
• Two years of hospitality industry-related experience
• Current and valid Driver's License with no restrictions
• Must be 21 years of age or older (due to the nature and hours of the work)
• No immigration sponsorship available for this position
• Candidate must reside within a commutable distance of Green Bay, WI

Position Details

• Up to 25% overnight travel required
• Ability to work occasional evenings, weekends, and overtime as business needs dictate
• Based on customer requirements, obtaining ServSafe and/or CP-FS certification(s) may be a condition of continued employment

Physical Requirements

• Being around, touching, and potentially consuming food made from or with animal products and/or top allergens
• Lifting and carrying 25 pounds
• Inspecting client playgrounds by climbing, crawling in tight areas, and going down tube slides
• Bending, squatting, shifting, and adjusting movement to assess areas low to the ground and above the head
• Standing and walking for extended periods of time in client locations
• Driving and/or flying to client locations as needed; responsible for proper documentation to fly (e.g., Real ID or other acceptable form of identification)
• Driving a company-paid vehicle as required (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility)

Preferred Qualifications

• Bachelor's degree in culinary, hospitality, or business field
• Multilingual (Spanish & French preferred)
• High-level customer service and advanced consultative skills
• Ability to work well under pressure, juggle tasks, and work efficiently against deadlines
• Strong planning and organizational skills and high attention to detail
• Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills

Benefits

Starting on Day 1, access to a comprehensive benefits package including:

• Medical, dental, and vision coverage
• Matching 401K
• Company-paid pension
• Stock purchase plan
• Paid parental leave
• Select discounted childcare resources

Additional perks: the opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments; the ability to make an impact and shape your career with a company passionate about growth; and the support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve its best.

Pay

The pay range for this position is $48,700–$73,000 annually. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. Ecolab complies with all minimum wage and overtime laws.

Schedule

• Full-time, independent work environment with ability to plan and manage your own schedule
• Occasional evenings, weekends, and overtime as business needs dictate
• Up to 25% overnight travel