Brand Ambassador & Retail Marketing Representative – Renewal By Andersen

Responsibilities

• Serve as a brand ambassador at retail stores, events, showroom locations, and RSVP opportunities by creating a welcoming, professional, and engaging customer experience.
• Educate prospective customers on Renewal by Andersen products, the customer journey, and the sales process through clear and confident conversations.
• Guide customers through meaningful conversations to understand their needs and determine how we can best help them.
• Follow the lead management process to generate and set qualified appointments while meeting appointment conversion goals within established guidelines.
• Support event and retail marketing efforts through event participation, showroom schedule coordination, and execution of special requests as needed.
• Set up and tear down booth space, displays, and marketing materials to ensure every location is presentation-ready and on brand.
• Track, report, and accurately enter marketing and lead activity into the CRM system to support campaign visibility and follow-up.
• Deliver a world-class homeowner experience by setting clear expectations, communicating effectively, and bringing our brand promise to life in every interaction.

Qualifications

• Customer service, retail, event marketing, brand ambassador, or lead generation experience preferred.
• Excellent verbal and written communication skills with strong interpersonal, organizational, and coordination abilities.
• Ability to manage multiple priorities and time-sensitive activities in a fast-moving environment.
• Flexible, dependable, customer-focused, and open to changing schedules, processes, and team needs.
• Self-motivated with the ability to work independently and complete projects with minimal supervision.
• Comfortable using CRM tools and accurately tracking customer and marketing activity.
• Valid driver’s license and reliable transportation to travel to job sites throughout the region.
• Able to lift up to 50 pounds and drive for extended periods of time as needed.

Benefits

• Hourly pay plus bonus incentive opportunities based on performance.
• Comprehensive benefits package designed to support your health, well-being, and future.
• Medical, dental, vision, and prescription coverage.
• 401(k) plan with employer contributions and company match.
• Profit sharing opportunities.
• Tax-advantaged accounts for healthcare expenses.
• Paid time off, paid holidays, paid maternity leave, and paid parental leave.
• Life insurance and dependent care flexible spending account.
• Career growth planning and access to nationwide career opportunities with a respected, innovative company.

About Us

Typically, a mosaic is where all the pieces fit together nicely. That’s not us. This Mosaic is where every piece stands out. That’s because each person at our agency brings their own, unique set of skills to every brief, build, interaction, reaction, design and idea. As part of the Acosta Group, Mosaic is one of the original marketing agencies who specialize in interactions, experience isn’t just what we have, it's what we create. With 3,000+ team members and hubs in Toronto and Dallas, we’ve spent over 35 years bringing brands to life through experiential marketing, integrated commerce campaigns, and field sales strategies that drive real behavior change. From awareness, to earned, brand equity, consideration, and sales — we approach every project with people in mind, regardless of the channel or discipline. The result is an idea that can spark emotion and create action — whether it’s a sale or a smile. We celebrate bold thinking and embrace curiosity as we shape what’s next. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com .

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Marketing

Position Type: Part time

Business Unit: Marketing

Salary Range: $16.00 - $16.00

Company: Mosaic Sales Solutions US Operating Co, LLC

Req ID: 29823

Employer Description: US\MOSAIC\EMP\_DESC