Brand Ambassador & Retail Marketing Representative – Renewal By Andersen

Responsibilities

• Serve as a brand ambassador at retail stores, events, showroom locations, and RSVP opportunities by creating a welcoming, professional, and engaging customer experience.
• Educate prospective customers on Renewal by Andersen products, the customer journey, and the sales process through clear and confident conversations.
• Guide customers through meaningful conversations to understand their needs and determine how we can best help them.
• Follow the lead management process to generate and set qualified appointments while meeting appointment conversion goals within established guidelines.
• Support event and retail marketing efforts through event participation, showroom schedule coordination, and execution of special requests as needed.
• Set up and tear down booth space, displays, and marketing materials to ensure every location is presentation-ready and on brand.
• Track, report, and accurately enter marketing and lead activity into the CRM system to support campaign visibility and follow-up.
• Deliver a world-class homeowner experience by setting clear expectations, communicating effectively, and bringing our brand promise to life in every interaction.

Qualifications

• Customer service, retail, event marketing, brand ambassador, or lead generation experience preferred.
• Excellent verbal and written communication skills with strong interpersonal, organizational, and coordination abilities.
• Ability to manage multiple priorities and time-sensitive activities in a fast-moving environment.
• Flexible, dependable, customer-focused, and open to changing schedules, processes, and team needs.
• Self-motivated with the ability to work independently and complete projects with minimal supervision.
• Comfortable using CRM tools and accurately tracking customer and marketing activity.
• Valid driver’s license and reliable transportation to travel to job sites throughout the region.
• Able to lift up to 50 pounds and drive for extended periods of time as needed.

Benefits

Hourly pay plus bonus incentive opportunities based on performance
Comprehensive benefits package designed to support your health, well-being, and future
Medical, dental, vision, and prescription coverage
401(k) plan with employer contributions and company match
Profit sharing opportunities
Tax-advantaged accounts for healthcare expenses
Paid time off, paid holidays, paid maternity leave, and paid parental leave
Life insurance and dependent care flexible spending account
Career growth planning and access to nationwide career opportunities with a respected, innovative company