Brand Advocate Position in Shawnee, Kansas

Shawnee, Kansas

About the role

As a Brand Advocate at Cellairis, you will perform customer conversion sales at the store entrance, enticing walk-by customers with free products to encourage them to visit our store and commit to a purchase. Using the AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phones, receive a repair quote, or join our mailing list. Your goal is to make customers aware of special offers and drive them to the Cellairis counter.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude/Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern about customers and knows the Customer Service Guide front to back.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors
• Entice walk-by customers with free products to encourage store visits and purchases
• Use AIDA model-based scripts to drive customers to the Cellairis counter
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list
• Make customers aware of special offers and participation terms

Requirements

• Excellent communication skills, highly energetic, and approachable
• Genuine customer service skills and ability to develop client relationships
• Ability to stand for long periods of time
• Ability to lift 25 lbs
• Own reliable transportation and valid driver’s license
• Professional appearance
• Manageable commute (Cellairis reserves the right to determine acceptable commute distance)

Qualifications

• Retail experience recommended but not required
• 1-3 years in a retail sales environment
• Proven ability to meet and exceed sales goals
• Sampling selling experience is a plus

Schedule

Multiple shifts available

Additional Information

• Candidates must have their own (not public) means of transportation
• All candidates are subject to reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing
• Smoke-free work environment; preference for non-smokers