Brand Advocate Position in Overland Park, Kansas

About the Role

Cellairis is looking for self-motivated Brand Advocates to perform customer conversion sales at the entry doors of our retail locations. In this highly visible, fast-paced, and competitive role, you will entice walk-by customers with free products to drive them into the store and ultimately commit to a purchase. Using the AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to visit the Cellairis counter for a repair quote, join our mailing list, or receive free goods or services.

Responsibilities

• Engage walk-by customers using scripts to drive them into the store.
• Entice customers with free products to encourage store visits and purchases.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Ensure customers agree to participation terms to receive free goods or services.
• Turn objections into sales opportunities and failures into positive actions.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop client relationships.
• Ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Cognizant of spending time with the right prospective customers.

Qualifications

• Retail experience recommended but not required (1-3 years in a retail sales environment).
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable with a persuasive personality.
• Proven sales skills, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers and mastery of the Customer Service Guide.

Physical Requirements

• Ability to stand for long periods of time.
• Lift up to 25 lbs.

Schedule

Multiple shifts available.

Additional Information

Candidates must have their own (non-public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distances. All candidates are subject to reference checks, background checks, credit checks, drug screens, skills assessments, personality assessments, and language proficiency testing. This is a smoke-free work environment.