Brand Advocate Position in Midvale, Utah

Midvale, Utah – Retail/Sales position reporting to the Store Manager.

About the Role

Perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program, you will entice each walk-by customer with free products to encourage them to visit our store and commit to a purchase. Using AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phone, receive a repair quote, or join our mailing list by offering free products. Customers must come to the Cellairis counter and agree to participation terms to receive their free goods or services.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Recognizes and capitalizes on a high percentage of sales opportunities.
• Attitude: Always maintains a positive and open attitude, positively affecting team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Shows genuine concern for customers and knows the Customer Service Guide front to back.

Responsibilities

• Engage walk-by customers using provided scripts to drive them to the Cellairis store.
• Encourage customers to show broken phones, receive repair quotes, or join the mailing list in exchange for free products.
• Convert customer interactions into sales opportunities.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.
• Retail experience recommended but not required (1-3 years in a retail sales environment preferred).
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Physical & Logistical Requirements

• Must have a manageable commute and own (non-public) transportation.
• Subject to reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.
• Smoke-free work environment; preference for non-smokers.

Schedule

Multiple shifts available.