Brand Advocate Position in Fort Collins, Colorado

Location: Fort Collins, Colorado

About the role

Perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program: you will be enticing each walk-by customer with free products so that they will be inclined to come to our store and ultimately commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to get the walk-by customer to the Cellairis counter. You will persuade and encourage the customer to show us their broken phone, receive a repair quote, or join our mailing list by offering free products. In order for the consumer to receive their free goods or services from Cellairis, they will need to come to the Cellairis counter and agree to certain participation terms. Your job is to make them aware of these special offers, entice, and drive them to our store.

Responsibilities

• Engage walk-by customers using provided scripts to drive them into the store.
• Offer free products to entice customers to visit the Cellairis counter.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Convert customer interactions into sales opportunities.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive attitude, open to coaching, and always moving forward.
• Genuine concern for customers and mastery of the Customer Service Guide.

Physical Requirements

• Stand for long periods of time.
• Lift 25 lbs.

Schedule

Multiple shifts available.

Disclosure

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and non-acceptable commute distance.