Brand Advocate Position in Denver, Colorado

Denver, Colorado

About the role

Perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program: you will be enticing each walk-by customer with free products so that they will be inclined to come to our store and ultimately commit to a purchase. You will be using the AIDA model (attention, interest, desire, action) based scripts to get the walk-by customer to the Cellairis counter. You will persuade and encourage the customer to show us their broken phone, receive a repair quote, or join our mailing list by offering free products. In order for the consumer to receive their free goods or services from Cellairis, they will need to come to the Cellairis counter and agree to certain participation terms. Your job is to make them aware of these special offers, entice, and drive them to our store.

Responsibilities

• Engage walk-by customers using scripts based on the AIDA model (attention, interest, desire, action).
• Entice customers with free products to encourage them to visit the store and make a purchase.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Drive customers to the Cellairis counter to agree to participation terms for free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.
• Cognizant of spending time with the right prospective customers.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality.
• Proven sales skills.
• Determined and self-motivated.
• Results-oriented.
• Persistent in nature.
• Ability to turn objections into leads.

Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude and positively affects team members around them. Always open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern about customers and knows the Customer Service Guide front to back.

Physical Requirements

• Stand for long periods of time.
• Lift 25 lbs.

Schedule

Multiple shifts available.

Disclosure

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and non-acceptable commute distance. All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing. We are a smoke-free work environment and strive to employ non-smokers.