Brand Advocate Position in Des Moines, Iowa

Des Moines, Iowa

About the role

Perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program: you will be enticing each walk-by customer with free products so that they will be inclined to come to our store and ultimately commit to a purchase. You will use the AIDA model (attention, interest, desire, action) based scripts to get the walk-by customer to the Cellairis counter. You will persuade and encourage the customer to show us their broken phone, receive a repair quote, or join our mailing list by offering free products. In order for the consumer to receive their free goods or services from Cellairis, they will need to come to the Cellairis counter and agree to certain participation terms. Your job is to make them aware of these special offers, entice, and drive them to our store.

Responsibilities

• Engage walk-by customers using provided scripts to drive them into the store.
• Convert customer interactions into sales opportunities by offering free products or services.
• Encourage customers to show broken phones, receive repair quotes, or join the mailing list.
• Stand for long periods while actively engaging with potential customers.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Manageable commute (Cellairis reserves the right to determine acceptable commute distance).

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling or selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers and mastery of the Customer Service Guide.

What We Look For

Cellairis is looking for self-motivated individuals who thrive in a highly visible, fast-paced, and competitive retail role. We want someone who can turn failures into positive actions and successes into future examples. This role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

Schedule

Multiple shifts available.

Disclosure

• All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing.
• This is a smoke-free work environment; preference is given to non-smokers.
• This job description may evolve based on business needs, including emergencies, personnel changes, workload, or technological developments.