Brand Advocate Position in Chicago, Illinois

Chicago, Illinois

About the role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. We want someone who can turn a failure into a positive action and great successes into examples for the future. This role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program, you will entice walk-by customers with free products to encourage them to visit our store and commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to guide customers to the Cellairis counter, persuade them to show their broken phone, receive a repair quote, or join our mailing list by offering free products.

Responsibilities

• Engage walk-by customers using scripts to drive them to the Cellairis store.
• Entice customers with free products to encourage store visits and potential purchases.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Ensure customers agree to participation terms to receive free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers, with thorough knowledge of the Customer Service Guide.

Physical Requirements

• Ability to stand for long periods of time.
• Capable of lifting 25 lbs.

Disclosure

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable commute distance. All candidates are subject to reference checks, background checks, credit checks, drug screens, skills assessments, personality assessments, and language proficiency testing.