Brand Advocate Position in Dallas, Texas

Dallas, Texas - Retail/Sales position reporting to the Store Manager.

About the Role

Perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program: you will entice each walk-by customer with free products so they will come to our store and ultimately commit to a purchase. Using AIDA model (attention, interest, desire, action) based scripts, you will persuade and encourage customers to show their broken phone, receive a repair quote, or join our mailing list by offering free products. Customers must come to the Cellairis counter and agree to certain participation terms to receive their free goods or services. Your role is to make them aware of these special offers and drive them to our store.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Recognizes and capitalizes on a high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern for customers and knows the Customer Service Guide front to back.

Ideal Candidate

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. We want someone who can turn a failure into a positive action and great successes into examples for the future. This role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

Responsibilities

• Engage walk-by customers using AIDA-based scripts to drive them into the store.
• Offer free products to entice customers to visit the Cellairis counter.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Ensure customers agree to participation terms to receive free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Cognizant of spending time with the right prospective customers.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Schedule

Multiple shifts available.

Disclosure & Additional Information

• Candidates must have their own (not public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distance.
• We are a smoke-free work environment and strive to employ non-smokers. All employees share responsibility for enforcing this policy.
• All candidates are subject to reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.