Brand Advocate Position in Billings, Montana

Location: Billings, Montana

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Your role is to entice walk-by customers with free products, encouraging them to visit our store and commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to drive customers to the Cellairis counter, persuade them to show their broken phone, receive a repair quote, or join our mailing list.

Perfect for someone who is athletic, highly energetic, and in excellent physical condition.

Responsibilities

• Engage walk-by customers using scripts to generate interest and drive them to the Cellairis store.
• Entice customers with free products to encourage store visits and potential purchases.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Use the AIDA model (attention, interest, desire, action) to convert leads into sales opportunities.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally with high energy. Recognizes and capitalizes on sales opportunities.
• Attitude: Always maintains a positive and open attitude, positively affecting team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Shows genuine concern for customers and knows the Customer Service Guide front to back.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Ability to develop genuine customer service skills and build client relationships.
• Physical ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Retail experience recommended but not required (1-3 years in a retail sales environment is a plus).
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Disclosure

Candidates must have their own (not public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distance. All candidates are subject to reference checks, background checks, credit checks, drug screens, skills assessments, personality assessments, and language proficiency testing. We are a smoke-free work environment and strive to employ non-smokers.

Schedule

Multiple shifts available.