Branch Support Coordinator, Ambius
Ambius · Irving, TX · 2 days ago
Customer ServiceFull-time
Benefits
Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!
Key Performance Indicators
- Achieve Customer Retention Targets
- Achieve NPS/CVC Results
- Achieve APBITA Targets
- Achieve Revenue Targets
- Achieve AR/ DSO Targets
Principal Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- General Admin Tasks
- Accounts Payable processes including creating POs and coding/ processing bills.
- Accounts Receivable processes including partnering with collection team, credit requests, refunds, and price changes, and pulling invoices as appropriate.
- Customer contract management (database, price increases, new agreements).
- Office Supply Inventory.
- WDS Support (sales entry, routing, client contact info & client inventory updates).
- Successfully supports branches in other assigned functions as delegated.
- Admin/ Warehouse Tasks
- Maintaining adequate inventories of all supplies alongside the Warehouse manager (if applicable).
- Maintains Branch Holiday Pipeline.
- WDS Support (Sales Delivery Tickets, Replacement Tickets/ Blooming Tickets; Master Blooming Schedules).
- Admin/ Warehouse Tasks
- Admin Month End Tasks
- Assist with Commission SOP
- Manage/ Assist with MUR Reporting
Candidate Summary
- Required Experience: 3-5 years business administrative experience preferred
- Skills: Skill with Google Suite Preferred
- Experience: Experience supervising others preferred
Required Leadership Traits and Characteristics
- Excellent listening and communication skills
- Excellent customer service skills
- Skill in written and verbal communications
- Skill in organization and time management - ability to work on multiple tasks, and take direction from multiple departments at one time
- Skill in providing timely and clear and concise feedback
- Attention to detail and analytical skills
- Customer focus and growth mindset
- Outstanding problem-solving abilities
- The ability to handle stress and stress related situations
- The ability to work independently, taking the initiative
Candidate Qualifications and Education
- High school diploma or GED required
- 3-5 years experience in a similar administrative role preferred
Why Choose Us?
- A career with the Rentokil family of companies can be a professional trajectory filled with opportunity.
- We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within.
- We offer competitive pay and many of our roles offer performance incentives.
- Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- Savings and Retirement 401(k) retirement plan with company-matching contributions
- Work-Life Balance Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
Additional Information
- This company is a Drug Free workplace.
- Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
- California residents click here to review your privacy rights.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.