Branch Supervisor

Location: Haubstadt, IN

About the Role

Responsible for assisting the branch manager in total branch performance in accordance with company policy and procedures. Ensure store profitability and manage and develop warehouse accounts and inventory. Facilitate continuous improvement and personal growth while supporting company goals, missions, and vision.

Responsibilities

• Operations Management
  • Maintain branch security, opening and closing of branch.
  • Attend weekly branch manager's meetings.
  • Manage workflow to assist staff in balancing priorities, providing backup support, and ensuring all work is accomplished with urgency.
  • Perform any branch job function as needed.
  • Ensure facility is maintained in a neat and professional manner.
  • Solicit feedback from peers and other team members for personal or operational improvement.
  • Support the outside sales force, assist in building orders, and generate and execute product shipments and transfers.
• Sales & Account Management
  • Work with team members and customers to solve challenges and leverage growth opportunities.
  • Maintain contact and friendly relationships with customers to build a favorable company image.
  • Resolve problems and complaints in a timely manner.
  • Direct and coordinate counter efforts, assist in account development.
  • Provide customer assistance over the counter and by phone.
  • Penetrate targeted accounts and radiate sales within the client base.
  • Overcome objections of prospective customers.
  • Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms/reports.
  • Build and foster a network of referrals to create new opportunities for gross profit growth.
  • Generate, develop, and maintain new customer accounts to increase revenue/gross profit through prospecting and cold-calling.
  • Maintain professionalism, tact, diplomacy, and sensitivity to portray the company positively.
  • Actively manage call schedule to cover assigned territory efficiently.
  • Use marketing data and sales management software tools to maximize sales efficiency.
  • Maintain accurate records such as expense reimbursements, fuel expenses, and timecards.
  • Work necessary seasonal Saturdays based on the schedule provided by the Branch Manager.
  • Continuously update product knowledge and stay informed about product inventory and applications.

Requirements

• 3-year work experience.
• Previous management experience.
• Sales experience, demonstrating the ability to convert prospects into customers.
• Strong problem identification and objection resolution skills.
• Exceptional verbal communication skills.
• Exceptional organization skills and multi-tasking capabilities.
• Ability to lift 50 lbs.
• Fork Truck Certified.
• Must possess a valid driver’s license.
• Excellent listening skills, self-motivated, with high energy and engaging enthusiasm.
• Ability to perform basic mathematical calculations.
• Proficient with Microsoft Office.
• High level of integrity and work ethic.
• Strong written communication skills.

Pay

Salary Range: $50,000.00 - $55,000.00

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Long Term Disability
• Short Term Disability
• Life Insurance