Branch Service Specialist - West
American Savings Bank · Ewa Beach, HI · 2 wk ago
OTHRFull-time
Role of a Dream Maker
When you apply, you'll work with our team to find a branch that's the best fit for you and for ASB within the West and Central Regions of Oahu.
How You Will Make An Impact
- Provide account services to customers, such as processing deposits, withdrawals, check cashing, and loan payments.
- Record night and mail deposits.
- Build and deepen relationships with customers.
- Identify customer needs, answer inquiries, and resolve issues.
- Suggest the right ASB products and services to improve their financial well-being.
- Comply with applicable banking laws and regulations including Bank Secrecy Act/Anti-Money Laundering.
- Promote features and benefits of bank products and services.
- Contribute to meeting branch goals by referring customers to business partners as appropriate.
- Support personalized, in-person education in digital banking solutions.
What We're Looking For
- Proven ability to connect with customers and build trusting relationships.
- Excellent verbal and interpersonal communication skills.
- Excellent organizational skills and attention to detail.
- Demonstrated ability to problem solve, be resourceful and work effectively under pressure.
EEO, including disability/veterans
We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you.
Mahalo for your interest in American Savings Bank!