Branch Operations & Plant Manager - Austin, TX

About the Role

This position combines responsibility for wastewater treatment plant operations, transportation operations, fleet management, environmental compliance, and full P&L accountability for the branch.

Responsibilities

• Provide leadership and accountability for all operations, transportation, maintenance, and administrative personnel.
• Recruit, hire, train, coach, and develop employees; conduct performance evaluations and succession planning.
• Ensure appropriate staffing levels and scheduling; promote a culture of safety, teamwork, accountability, and continuous improvement.
• Ensure compliance with all federal, state, local, environmental, DOT, and company requirements.
• Lead safety meetings, inspections, audits, and incident investigations; coordinate root cause analyses and corrective actions.
• Ensure proper completion of vehicle inspections and regulatory documentation.
• Manage incoming wastewater inventory, storage capacity, processing schedules, and treatment activities.
• Direct wastewater receiving, treatment, storage, and discharge operations in accordance with permits and SOPs.
• Monitor throughput, treatment efficiency, compliance performance, and capacity utilization; manage chemical inventories and operating supplies.
• Review profiles, manifests, bills of lading, and regulatory documentation for accuracy and compliance.
• Monitor facility conditions and communicate operational risks and performance to leadership.
• Direct daily route assignments using company logistics systems; ensure DOT and Hours of Service compliance.
• Monitor productivity, service quality, route completion, overtime, hours per stop, and asset utilization; conduct route observations and field audits.
• Coordinate with fleet maintenance providers to maintain vehicle reliability.
• Oversee preventive maintenance and repair programs for facility and fleet assets; maintain inventories of chemicals, tools, parts, operational supplies, and commonly used equipment.
• Identify capital improvement opportunities and major repairs.
• Develop and maintain relationships with key customers through regular communication and site visits; resolve customer concerns and ensure service expectations are met.
• Manage vendor and contractor performance.
• Maintain full P&L responsibility for the branch; develop and implement annual business plans and operating strategies.
• Monitor revenue, labor, disposal, maintenance, chemical, and operating expenses; compile and analyze operational, financial, safety, and compliance reports.
• Achieve revenue, profitability, and budget objectives.
• Oversee branch administrative functions, billing support, customer account administration, and operational records.
• Ensure all required reports and documentation are accurate and submitted on time.
• Coordinate activities with Logistics, Sales, Customer Service, Fleet, Compliance, Safety, Maintenance, and Finance departments.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in engineering, Environmental Science, Business, Operations Management, or related field preferred.
• Minimum five years of progressive leadership experience in wastewater, transportation, environmental services, industrial operations, or related industries.
• Experience with budgets, P&L management, compliance programs, and personnel leadership.
• Bilingual English/Spanish preferred.