Branch Operations Manager (San Antonio, TX)

Responsibilities

• Performs back-up for all operational functions as required by workloads and absences.
• Works directly with home office personnel to coordinate branch-home office workflow.
• Completes self-audit of branch procedures.
• Affords assistance to Branch Manager with confidential matters and compliance visits and replies.
• Affords assistance to Branch Manager with controlling expenses and operating at peak efficiencies.
• Oversees ordering of supplies, purchase orders and postage usage.
• Maintains accounting of branch petty cash.
• May review branch invoices and operating statements.
• Researches and resolves complex problems relating to client accounts and inquiries.
• Affords assistance to Branch Manager in disseminating information at regular branch meetings.
• Coordination of rent, facility, office maintenance and cleaning/security issues.
• Recruits, selects, orients, trains and supervises branch operations associates.
• In conjunction with the Branch Manager conducts ongoing performance management, scheduled performance appraisals and salary reviews of operations associates, and maintains branch associate files.
• Evaluates workload and responsibilities of support staff to determine necessary assignment changes to maintain efficient workflow.
• Ensures daily staffing levels and cross-training is adequate.
• Coordination of registrations, continuing education, licensing, etc. of branch personnel.

Requirements

• Bachelor’s degree and three years’ experience in the financial services industry, preferably including related operational management and supervisory experience ~or~ An equivalent combination of experience, education and/or training as approved by Human Resources.
• Licenses Required: SIE required provided that an exemption or grandfathering cannot be applied; Series 7, 9 & 10; Series 63, 65 and/or 66 as required by state.

Qualifications

• Ability to obtain additional securities and advisory state registrations if required by state.

Skills

• Uses extensive knowledge and skills obtained through education and experience to identify, research, analyze and resolve complex issues.

Benefits

• This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.

Pay

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

Schedule

Less than 25% travel.

Workstyle

Resident