Branch Manager - Rochester, MN

Job Summary

The Branch Manager will execute, direct, and coordinate shipments into and out of the branch.

Duties And Responsibilities

• Oversee and ensure all day-to-day branch operations are completed
• Plan and organize daily activities related to production and operations
• Measure productivity by analyzing performance data, financial data, and activity reports
• Ensure customer complaints are investigated and resolved
• Identify, recommend and implement measures to improve productivity, equipment performance, work methods, and customer service
• Enforce safety, DOT, and company policies
• Analyze route performance to ensure it is being performed properly and freight is distributed appropriately
• Conduct performance evaluations that are timely and constructive
• Lead weekly meetings and communicate goals and assignments
• Handle and participate in investigating employee concerns
• Identify and escalate all operational concerns to appropriate management
• Determine labor needs to meet production goals
• Hire, train, discipline, and onboard new staff
• Periodic travel may be required
• Perform other required duties as assigned

Skills And Abilities

• Excellent management skills
• Excellent written and oral communication skills
• Ability to influence, develop and maintain good working relationships across a variety of functional areas and customers
• Strong organizational and project management skills, including meeting deadlines and achieving results
• Thorough understanding of applicable federal, state, local and company safety policies
• Demonstrate sound judgment and decision making considering relative costs and benefits of potential actions; critical thinking logic and reasoning to identify solutions
• Proficient with computer-based management systems and Microsoft Office Suite or similar software

Education And Experience

• At least 21 years of age
• High school diploma or equivalent required
• Associate's degree in Business Management or Operations Management or related field preferred
• 3+ years of experience in the transportation industry and leadership preferred
• Must hold a valid CDL Class A driver's license OR successfully complete Company paid CDL training program

Physical Requirements

• Ability to pass a DOT physical exam
• Ability to lift up to 50 pounds repetitively and up to 100 pounds occasionally
• Ability to work with all types to freight which include, but are not limited to hazardous material, perishable food and alcohol, firearms, ammunition, and live animals
• Prolonged periods of sitting at a desk and working on a computer

Benefits

• Health Insurance
• Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• Employee Assistance Program
• 401(k) Plan
• Quarterly Bonuses
• and more