Branch Manager - Rochester, MN

About the role

The role involves managing customer relationships, providing technical support, and implementing new software solutions.

Responsibilities

• Manage customer relationships and provide excellent service
• Provide technical support to customers via phone and email
• Implement and maintain new software solutions
• Collaborate with cross-functional teams to improve customer satisfaction

Requirements

• Bachelor's degree in Computer Science or related field
• At least 2 years of experience in IT support or customer service
• Strong problem-solving skills and ability to work independently
• Proficiency in Microsoft Office Suite and CRM systems

Qualifications

• Excellent communication and interpersonal skills
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of common IT issues and troubleshooting techniques

Skills

• Customer service skills
• Technical support skills
• Software implementation skills
• Problem-solving skills

Benefits

• Competitive salary
• Paid time off
• Health insurance options
• Professional development opportunities

Pay

$50,000 annually

Schedule

Full-time, Monday through Friday, 9 AM to 5 PM

* Fields Are RequiredWhat is your full name? First Name How can we contact you? Email Phone Number Number Type Home Cell Work What is your preferred method of communication? Email Text Message Please indicate if you agree to isolved Talent Acquisition's Applicant Communication Policy. Yes, I agree to be contacted by text messages No, I do not agree to receive text messages I agree to isolved Talent Acquisition's Privacy Policy and Terms of Service.* Apply for this Position Apply for this Position