Branch Manager

Why Join Us?

Garage Doors is a trusted leader in garage door installation and service. We are seeking a driven, hands-on Branch Manager to lead our Oklahoma City operation and take ownership of its success. This is not a desk job. We are looking for a leader who enjoys being involved in the day-to-day operation, supporting employees, solving problems, improving processes, and ensuring customers receive exceptional service. If you are energized by building teams, driving accountability, and improving operational performance, this is an opportunity to make a significant impact. As Branch Manager, you will oversee all aspects of branch operations, serving as the connection between the field, customers, and corporate leadership. Your success will be measured by your ability to improve efficiency, support your team, maintain customer satisfaction, and drive branch profitability.

What You'll Do

• Oversee all branch operations, including scheduling, dispatching, warehouse activities, and customer service
• Develop daily routing plans to ensure efficient installations and service calls
• Lead, train, and coach installers, technicians, and office staff
• Maintain appropriate staffing levels and hold employees accountable to performance and safety standards
• Ensure inventory accuracy, coordinate material orders, and oversee warehouse operations
• Resolve customer concerns quickly and professionally
• Communicate schedule changes, delays, and operational updates to customers and team members
• Monitor branch sales, productivity, and operational performance
• Track unscheduled orders and proactively address issues before they impact customers
• Provide operational updates and performance reporting to corporate leadership
• Enforce company policies, procedures, and safety requirements
• Support field operations as needed and stay connected to day-to-day branch activity

What We're Looking For

• 3+ years of leadership experience in operations, service management, sales, construction, or a related field
• Proven ability to lead teams and drive results
• Strong organizational, communication, and problem-solving skills
• Able to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office, including Excel, Word, and Outlook

Preferred Experience

• Garage door, construction, home services, or related industry experience
• Managing field technicians, installers, or service crews
• Scheduling, dispatching, and route planning
• Inventory management and warehouse operations

Pay

Competitive pay

Benefits

• Full benefits package including medical, dental, and vision coverage
• Paid time off and holidays
• 401(k) with company match
• Training and career growth opportunities within Windsor America
• Life and disability insurance for added peace of mind

Schedule

A workplace where your contributions truly matter