Branch Manager - Pest Control

Principal Duties and Responsibilities

• Drive unlimited earnings potential for yourself and your service technicians through well-developed sales initiatives and top-notch service execution
• Set up service technicians for success through targeted training programs and continuous follow-up
• Educate service teams and local clients on Aruza’s environmentally responsible products
• Oversight of all company assets including vehicles, equipment, and products, delegating inspection responsibilities where necessary
• Foster team development by encouraging personal growth through obtaining additional licensure and knowledge of all products and services
• Lead branch objectives through facilitation of daily/weekly/monthly meetings and agendas
• Ensure 100% client satisfaction through continuous training, field observation, and client follow-up
• Identifying coaching opportunities
• Drive successful incentive programs with team to drive personal and branch revenues

Position Qualifications

• This is a full-time, exempt position.
• Must possess and maintain a valid driver’s license and an acceptable driving record for insurance purposes.
• This role may require occasional evening or weekend hours depending on operational needs, seasonal demands, or customer emergencies.
• The branch follows a 'first Saturday' work calendar, and additional Saturdays may be required based on business needs.
• Basic computer proficiency is required, including familiarity with CRM tools, email, spreadsheets, and cloud-based documentation.
• Able to learn and navigate company technology including routing software, inspection tools, and mobile apps used for field service documentation.
• Able to lift up to 50 pounds as part of routine product handling, equipment movement, or inspections.
• Must be able to drive a company vehicle as part of regular branch operations, field visits, and job site reviews.
• Depending on branch geography, driving may require extended durations—including travel of up to 2 hours or more for regional coverage.
• Field work includes outdoor inspections and site visits that may occur in a variety of weather conditions—including high temperatures, rain, or humidity.
• Must be able to crouch, kneel, or crawl when inspecting confined spaces such as attics or crawl spaces.
• Able to use ladders to access elevated inspection points including attics and rooflines.
• Capable of entering and maneuvering within tight or dark spaces while maintaining safety awareness.
• Must be able to tolerate potential exposure to dust, insulation, pests, and low-clearance areas during inspections.
• Must be able to sit, stand, walk, climb stairs, bend, and lift for extended periods.
• Comfortable working in both office and field settings, including variable outdoor conditions.
• May be required to perform pest control fieldwork or job-site visits involving walking on uneven terrain, climbing ladders, and navigating crawlspaces or attics.
• Must possess visual and auditory ability to identify hazards or customer issues on-site.