Branch Manager - Kaneohe Branch

Key Responsibilities

• Develops and implements sales and service strategies to achieve branch goals, including: Profitability, Deposit portfolio growth, Lending portfolio growth, Fee income, High-value client portfolio management
• Builds and strengthens relationships with customers and the community.
• Executes strategies to grow the branch’s presence and achieve goals across profitability, deposits, lending, fee income, and high-value client segments.
• Recruits, develops, and retains talent to meet business objectives.
• Fosters a positive, performance-driven culture by: Ensuring performance management practices are applied consistently and fairly, Building trust and a shared team mission, Holding staff accountable while addressing performance issues constructively, Providing coaching, development opportunities, and career growth, Promotes diversity and models the Bank’s core values, while supporting EEO and AAP practices and policies.
• Oversees key branch processes to drive customer satisfaction and net operating income.
• Makes sound business decisions, including policy exceptions and credit approvals within authority limits.
• Balances risk with customer relationship opportunities; ensures branch operations meet compliance, audit, and legal standards.
• Delivers exceptional service and responsiveness to customers.

Minimum Qualifications

• Education: H.S. Diploma or GED equivalency required.
• Experience: 5+ years of bank operations experience, or equivalent experience in a financial branch services environment
• 3+ years of experience of sales of financial products.
• 3+ years of supervisor experience or 1+ years of management experience
• 1+ years of customer service management
• 1+ years of credit experience in consumer/small business/business banking