Branch Manager II - Bilingual Preferred (English/Spanish)
About Us
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we serve those who design, build, and maintain outdoor spaces—from lawns and gardens to golf courses and sports fields. We pride ourselves on knowing our customers and their business better than anyone else, offering a one-stop shop with extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and are committed to helping our customers win. Our associates are key to this success, and we support them through development programs, benefits, and perks aligned with our vision to "Be a Great Place to Work for Our Associates." We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™.
About the Role
The Branch Manager II is responsible for building a winning team and knowledge base to achieve excellence in all facets of branch operations, including inventory management, team development, customer value, and overall financial performance and growth. This role collaborates with area leadership to meet or exceed goals for revenue, customer satisfaction, and associate succession planning.
Responsibilities
- Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates. Actively coach and mentor to achieve high performance and facilitate long-term career development at SiteOne.
- Train and coach all branch associates in customer value best practices and foster a culture where every team member is obsessed with customer success.
- Create an incident-free environment by emphasizing safety daily through leading by example. Promote a strong safety culture through workplace organization, training, and executing policies.
- Thoroughly understand and translate company operating and financial data to quickly identify business trends and determine root causes.
- Set effective goals and monitor key performance metrics to assess daily, weekly, and monthly progress and track improvement initiatives. Implement area strategy and develop a complementary branch strategy to achieve excellent performance, growth, and customer value.
- Use and analyze performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions.
- Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation.
- For roles in CA, a Pest Control Dealer Designated Agent (DDA) License is required (or selected candidates must obtain the license within 120 days of hire).
Requirements
- 6 to 8 years of managerial experience, including leadership, issue management, motivation, and team building preferred.
- Bilingual proficiency (English/Spanish) preferred.
- Understanding of sales and operations planning process, demand forecasting, and integration of demand plans and supply plans.
- Excellent communication, customer service, and leadership skills.
- Willingness to learn and adopt new technologies and encourage others to do the same.
- Working knowledge of business accounting and P&L statements.
- Knowledge of market preferences, competition, regulations, and industry trends.
- Higher education degree preferred; high school diploma or equivalent required.
Pay
Competitive compensation: $85,000–$100,000 depending on experience.
Benefits
- Medical, dental, and vision plans.
- Paid time off and paid holidays.
- DailyPay available.
- 401k with company match.
- Tuition reimbursement.
- Lucrative associate referral program.
- Company apparel and work boot vouchers.
- Opportunity for advancement.
- Paid training and business certifications available.
- Free counseling services/employee assistance program.
- Life insurance and short- and long-term disability insurance.
- Product discounts.
- Most branches never work Sundays.