Branch Manager I - Bilingual Preferred (English/Spanish)
Company Overview
SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. We serve green industry professionals, providing extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. Our commitment to our associates and fostering a culture of safety, teamwork, and continuous improvement aligns with our vision to "Be a Great Place to Work for Our Associates." With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!
About the role
The Branch Manager is responsible for building a winning team and knowledge base for achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth. This role works in collaboration with area leadership to meet or exceed goals set forth in terms of revenue, customer satisfaction, and associate succession planning.
Responsibilities
- Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates.
- Actively coach and mentor to achieve high performance and to facilitate their long-term career development at SiteOne.
- Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success.
- Create an incident-free environment by emphasizing safety daily through leading by example. Promote a strong safety culture through workplace organization, training, and executing policies.
- Thoroughly understand and translate company operating and financial data and be able to quickly identify business trends and determine root causes.
- Set effective goals and monitor key performance metrics to assess daily, weekly, and monthly progress and to track improvement initiatives.
- Implement area strategy and develop a complimentary branch strategy to achieve excellent performance, growth, and customer value.
- Use/Analyze performance metrics to track progress and continuously adjust strategies to achieve area goals in light of changing market conditions.
- Partner with leadership and Field Support to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation.
Requirements
- 4 to 7 years of managerial experience including leadership, issue management, motivation, and team building, preferred.
- Irrigation and/or Agronomic industry knowledge is highly preferred.
- A strong sales orientation with the ability to identify growth opportunities and help drive branch revenue.
- Proven success leading, developing, and retaining high-performing teams.
- Passion for coaching associates and creating a culture of accountability and continuous improvement.
- Bilingual proficiency - candidates who are conversational in English/Spanish are preferred.
- Understanding of sales and operations planning process, demand forecasting, and integration of demand plans and supply plans.
- Excellent communication, customer service, and leadership skills.
Skills
- Strong sales orientation with the ability to identify growth opportunities and help drive branch revenue.
- Proven success leading, developing, and retaining high-performing teams.
- Passion for coaching associates and creating a culture of accountability and continuous improvement.
- Bilingual proficiency - candidates who are conversational in English/Spanish are preferred.
- Understanding of sales and operations planning process, demand forecasting, and integration of demand plans and supply plans.
- Excellent communication, customer service, and leadership skills.
Benefits
- Competitive Compensation
- Medical, Dental, and Vision plans
- Paid Time Off, Paid Holidays
- DailyPay available!
- 401k with company match
- Tuition Reimbursement
- Lucus Associate Referral Program
- Company Apparel and Work Boot Vouchers
- Opportunity for Advancement
- Paid Training and Business Certifications Available
- Free Counseling Services/Employee Assistance Program
- Life Insurance and Short- and Long-Term Disability Insurance
- Product Discounts
- Most Branches never work Sundays!
Pay
Starting pay will depend on factors such as location and experience, and will always meet or exceed applicable state and local minimum wage laws.
Schedule
Most Branches never work Sundays!