Assistant Branch Manager II - Bilingual Preferred (English/Spanish)

About the role

The Bilingual Assistant Branch Manager supports the Branch Manager in achieving excellence in all facets of branch operations including inventory management, team development, customer value, and overall financial performance and growth.

Responsibilities

• Create a positive environment for branch associates which encourages teamwork in alignment with SiteOne DNA.
• Lead a team and recruit top talent to determine individual strengths and weaknesses of branch associates.
• Coach and mentor branch associates to achieve high performance and facilitate their long-term career development at SiteOne.
• Train and coach all branch associates in customer value best practices and facilitate a culture whereby every team member is obsessed with customer success.
• Promote an incident-free environment by emphasizing safety daily through leading by example.
• Encourage a strong safety culture through workplace organization, training, and executing policies.
• Implement strategy to achieve goals and monitor key performance metrics to assess daily, weekly, and monthly progress and track improvement initiatives.
• Partner with branch leadership to understand the impact of emerging technologies and ways of working on business performance, and actively support and lead their implementation.
• May include direct supervision of associates.

Requirements

• 3 to 5 years of experience in retail nursery, irrigation and/or landscape industry preferred.
• 3 to 5 years of managerial experience including leadership, issue management, motivation, and team building preferred.
• Bilingual Proficiency - candidates who are conversational in English/Spanish preferred.
• Demonstrates exceptional customer service to all SiteOne customers.
• Responds to and resolves more complex questions and issues, utilizing experience and greater knowledge of products and customer base.
• Proactively identifies and capitalizes on opportunities to grow sales with current and potential customers.
• Understands sales and operations planning process.
• Excellent communication, customer service, and leadership skills.
• Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working.
• Working knowledge of accounting fundamentals.
• Knowledge of market preferences, competition, regulations, and trends.
• Higher education degree preferred.
• High School or secondary diploma or equivalent required.

Skills

• 3 to 5 years of experience in retail nursery, irrigation and/or landscape industry preferred.
• 3 to 5 years of managerial experience including leadership, issue management, motivation, and team building preferred.
• Bilingual Proficiency - candidates who are conversational in English/Spanish preferred.
• Demonstrates exceptional customer service to all SiteOne customers.
• Responds to and resolves more complex questions and issues, utilizing experience and greater knowledge of products and customer base.
• Proactively identifies and capitalizes on opportunities to grow sales with current and potential customers.
• Understands sales and operations planning process.
• Excellent communication, customer service, and leadership skills.
• Ready and willing to learn and adopt, and encourage others to learn and adopt, new technologies and ways of working.
• Working knowledge of accounting fundamentals.
• Knowledge of market preferences, competition, regulations, and trends.
• Higher education degree preferred.
• High School or secondary diploma or equivalent required.

Benefits

SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include: Competitive Compensation, Medical, Dental and Vision plans, Paid Time Off, Paid Holidays, DailyPay available!, 401k with company match, Tuition Reimbursement, Lucrative Associate Referral Program, Company Apparel and Work Boot Vouchers, Opportunity for Advancement, Paid Training and Business Certifications Available, Free Counseling Services/Employee Assistance Program, Life Insurance and Short- and Long-Term Disability Insurance, Product Discounts, Most Branches never work Sundays!

Pay

$50,000-$55,000

Schedule

Not specified