Branch Manager I, Central Region

About the role

The Branch Manager I participates in a comprehensive retail training program while working toward individual business development and sales objectives. This role fosters a high-performing sales and service team, enhancing team performance through individualized coaching sessions and holding team members accountable for their goals.

Responsibilities

• Drive business growth through proactive initiatives, such as participating in community events and business networking opportunities.
• Ensure each team member contributes to the branch's success through a consultative sales approach.
• Oversee the team’s service behaviors, promote products and services, and conduct call nights to follow up on leads.
• Foster a customer service-oriented team culture, providing performance feedback through daily team huddles, monthly team meetings, and individual coaching sessions.
• Represent the Bank professionally within the community, sourcing new relationships through involvement in local businesses, organizations, and charitable events.
• Achieve all established customer service goals and targets.
• Make sound, balanced decisions prioritizing risk management, profitability, and customer satisfaction in each transaction.
• Maintain a professional appearance and conduct oneself in a professional manner at all times.
• Maintain the highest level of professional integrity and ethics.

Requirements

• One of the following educational backgrounds:
• Bachelor’s Degree with three years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals.
• High School Diploma/GED with seven years of solid management experience in a retail environment including managing a staff, coaching, and meeting sales goals.
• High School Diploma/GED with three years of retail banking experience as a Branch Manager.
• Retail Banking and business development experience preferred.

Qualifications

• Ability to travel as needed to training.
• Valid driver’s license and access to a reliable vehicle is required.

Skills

• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Thorough knowledge of Bank products and guidelines acquired through required classes.

Benefits

• Travel reimbursement is provided once mileage threshold is met.

Pay

• Details about pay are not specified in the job posting.

Schedule

• Details about schedule are not specified in the job posting.