Branch Manager for Home Care Agency

Position Overview

The Branch Manager serves as a key leader responsible for overseeing daily branch operations, staffing, scheduling, case management support, recruiting, employee development, and client satisfaction. This role works closely with leadership to ensure smooth operations, strong team performance, regulatory compliance, and exceptional customer service.

Responsibilities Include

• Overseeing daily branch operations and workflow
• Managing office staff and caregiver support teams
• S supporting recruiting, onboarding, and retention efforts
• Monitoring branch KPIs and operational performance
• Assisting with scheduling coverage and emergency staffing needs
• Coaching and developing employees for success
• Supporting client satisfaction and service continuity
• Ensuring compliance with company policies and healthcare regulations
• Participating in on-call leadership responsibilities as needed
• Building strong relationships with caregivers, clients, families, and community partners

Why Join Overture Home Care?

• Competitive salary
• Medical, Dental, and Vision benefits
• AFLAC options available
• Paid vacation for full-time employees
• Opportunity for advancement and leadership growth
• Supportive and mission-driven team environment
• Make a meaningful impact in the lives of seniors and families throughout DFW

Requirements

• High school diploma required; Associate degree preferred.
• Minimum 2 years of experience in home care
• Leadership or management experience preferred
• Strong communication and organizational skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Reliable transportation and valid driver’s license required
• Passion for leadership, customer service, and team development
• Must be in good standing with the federal government and not on any exclusion lists.