Branch Manager, Brokerage

About the role

AFC Transport is opening a new brokerage office in Northwest Arkansas and seeks a Branch Manager to launch, lead, and grow the operation.

Responsibilities

• Open and launch AFC's new brokerage office in Northwest Arkansas from scratch
• Build, hire, train, and lead a team of brokers
• Develop a book of business through aggressive prospecting and relationship building
• Create deep, multi-layered customer relationships that go far beyond freight
• Leverage your personal network and connections to become a one-stop resource for customers
• Set the culture, pace, and standard for the office from day one
• Drive revenue growth, gross profit, and load volume targets
• Manage carrier relationships, pricing strategy, and capacity sourcing
• Build processes and systems that scale as the office grows
• Report on performance, pipeline, and growth to AFC leadership
• Represent AFC in the Northwest Arkansas market as a trusted, connected, high-energy leader

Requirements

• 5+ years in freight brokerage with a proven book of business or history of building one
• Experience leading, mentoring, or managing a brokerage team
• A massive network and the instinct to always be connecting people
• Entrepreneurial drive: you think like an owner, not an employee
• Deep understanding of brokerage operations, pricing, carrier management, and customer acquisition
• High energy, high urgency, and high follow-through
• Ability to recruit, train, and develop brokers
• Natural relationship builder who goes beyond business
• Strong communication skills and the ability to earn trust fast
• Comfortable building from zero with minimal hand-holding

Qualifications

• Strong background in freight brokerage
• Proven track record of building a brokerage team and client base
• Exceptional networking and relationship-building skills
• Experience managing carrier relationships and pricing strategy
• Ability to set and maintain a positive, energetic office culture
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills

Skills

• Freight brokerage experience
• Team leadership and development
• Relationship building and networking
• Carrier management and pricing strategy
• Customer acquisition and retention
• Office management and process development

Benefits

• Competitive compensation structure including base salary and performance-based incentives tied to office growth
• Opportunity to build something from scratch with real autonomy
• Part of AFC's expansion strategy and brand
• Support from a growing transportation company with asset-based trucking and brokerage
• Location in Northwest Arkansas (in-office)

Pay

Competitive base salary plus performance-based incentives tied to office growth

Schedule

Full-time position