Branch Manager, Brokerage
About the Role
AFC Transport is opening a new brokerage office in Northwest Arkansas and seeking a Branch Manager to build it from the ground up. This role is for someone who can launch an operation, develop a team, grow a book of business, and create deep customer relationships that competitors can't match.
At AFC, we aim to be more than just a freight broker—we want to be the go-to resource for everything our customers need. The best broker relationships are built on trust and becoming indispensable. We're looking for a Branch Manager who naturally embodies this philosophy.
Responsibilities
- Open and launch AFC's new brokerage office in Northwest Arkansas from scratch
- Build, hire, train, and lead a team of brokers
- Develop a book of business through aggressive prospecting and relationship building
- Create deep, multi-layered customer relationships that go far beyond freight
- Leverage your personal network and connections to become a one-stop resource for customers
- Set the culture, pace, and standard for the office from day one
- Drive revenue growth, gross profit, and load volume targets
- Manage carrier relationships, pricing strategy, and capacity sourcing
- Build processes and systems that scale as the office grows
- Report on performance, pipeline, and growth to AFC leadership
- Represent AFC in the Northwest Arkansas market as a trusted, connected, high-energy leader
Requirements
- 5+ years in freight brokerage with a proven book of business or history of building one
- Experience leading, mentoring, or managing a brokerage team
- A massive network and the instinct to always be connecting people
- Entrepreneurial drive: you think like an owner, not an employee
- Deep understanding of brokerage operations, pricing, carrier management, and customer acquisition
- High energy, high urgency, and high follow-through
- Ability to recruit, train, and develop brokers
- Someone who naturally builds relationships that go beyond business
- Strong communication skills and the ability to earn trust fast
- Comfortable building from zero with minimal hand-holding
Who Will Thrive Here
You're the person whose phone never stops because everyone in your world knows you "know a guy." You don’t just move freight—you become embedded in your customers' lives. You connect them with people, solve problems they didn’t ask you to solve, and make yourself impossible to replace. If you’ve ever thought about opening your own brokerage, this is that opportunity, with the backing, brand, systems, and support of a growing company behind you.
What Success Looks Like
- Office is open, staffed, and producing revenue within 90 days
- Customer relationships are deep, sticky, and growing
- Your team is hitting volume and margin targets
- Customers call you first, for freight and for everything else
- The office becomes a model for future AFC brokerage expansion
- You've built something you're proud of
Why AFC
- Build and run your own office with real autonomy
- Backed by a growing transportation company with asset-based trucking and brokerage
- Work with leadership that values entrepreneurial thinking and rewards builders
- Be part of AFC's expansion strategy, not a cog in a machine
- Compensation structured to reward what you build (base + performance)
Pay
Competitive base salary plus performance-based incentives tied to office growth.
Schedule
Full-time, in-office (Northwest Arkansas).