Branch Manager - Avalon, CA

About the role

This role involves leading and managing a branch to ensure goals are met and compliance with banking laws and regulations. The primary duty is to lead and manage the team, coach, develop, mentor, and train team members, and exercise discretion with independent judgement.

Responsibilities

• Demonstrates and ensures an excellent customer experience reflective of U.S. Bank culture and core values.
• Leads and motivates the team, expanding customer base, and promoting U.S. Bank products and services in the local market/community.
• Empowers, builds, and inspires team through effective communication and critical thinking, identifying financial resources for customers and fulfilling their needs.
• Provides day-to-day management of team members, making decisions regarding candidate selection, employee compensation, promotion, discipline, and termination.
• Teaches digital fluency and financial literacy to team members and customers, advocating for digital solutions focused on customer benefits.
• Ensures compliance with all banking laws and regulations and requires the same of all staff through continuous compliance training.
• Limits bank losses and overall exposure.

Requirements

The role requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Three to four years of experience working in a sales, retail management, or banking environment.
• Four to five years of experience working in a sales, retail management, or banking environment.

Skills

• Thorough product/service knowledge and thorough knowledge of regulatory, policy, and compliance issues.
• Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems.
• Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques.
• Effective analytical skills to evaluate credit requests, prepare budgets, and determine trends in a given marketplace.
• Strong interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills.
• Ability to evaluate and resolve problems and issues with minimal guidance.
• Demonstrated success in retail sales environment.
• Working knowledge of employment practices including rewards and recognition, employee development, and change management.

Benefits

Our benefits include healthcare (medical, dental, vision), basic term and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, sick and safe leave, adoption assistance, and more. For more details, review our full benefits available by employment status here.