Branch Manager
About the role
Build a customer-focused environment, ensuring all lending options are presented and modeling excellence in service.
Conduct engaging meetings that motivate and align the team with branch goals.
Manage training on branch operations, compliance and collections, providing real-time coaching to ensure team members effectively apply their knowledge.
Oversee collection activities, consulting with customers on overdue accounts and developing mutually beneficial solutions.
Responsibilities
- Attract and cultivate high-quality, diverse talent to build a strong team that aligns with OneMain values and goals.
- Provide actionable feedback to support team members' growth and promote a culture of continuous improvement.
- Inspire high performance while ensuring adherence to policies and regulations.
- Prioritize and resolve issues efficiently, utilizing strategic thinking to adapt to challenges.
- Work closely with peers and management, remaining open to feedback and continuously seeking professional growth.
Requirements
- A High School Diploma/GED.
- Leadership experience with coaching and leading a team.
- Proven experience with meeting sales goals.
- Ability to obtain insurance licensing within 6 months of start date where required.
Preferred Requirements
- A College degree or experience with underwriting, credit decision, or related financial industry experience.
Benefits
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
Up to 4% matching 401(k) Employee Stock Purchase Plan (10% share discount).
Tuition reimbursement.
Paid time off (15 days’ vacation per year, prorated based on start date).
Paid sick leave as determined by state or local ordinance (prorated based on start date).
11 Paid holidays (4 floating holidays, prorated based on start date).
Paid volunteer time (3 days per year, prorated based on start date).
Pay
Annual salary plus incentives.
Schedule
Monday-Friday during standard business hours, with occasional extended hours and possible Saturday shifts.