Branch Manager

About the role

Elevations is a member-owned not-for-profit financial institution committed to providing unbiased consumer information and moving away from a product-centered business model. Founded in 1952, we serve Colorado's Front Range with 15 branches and manage over $3 billion in assets.

Responsibilities

• Cultivates passion for Elevations Credit Union through leadership of teller team and demonstrates Elevations' core values.
• Provides leadership in sales management coaching and support to branch staff to achieve business goals and annual budget for the branch.
• Implements strategies and process improvements to maximize member loyalty and satisfaction.
• Engages members and actively leads team in a manner that models the PEAK’t service model.
• Develops and fosters professional relationships within the community to increase member acquisition and generate revenue.
• Executes and capitalizes on marketing campaigns by aligning supporting branch activities.
• Safeguards day-to-day operations of the branch by partnering with key organizational departments, monitoring all branch activities for compliance with established policies, procedures and processes.
• Coaches team to set and achieve individual goals, develop professionally, take corrective action, and grow in their roles.
• Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).

Requirements

Essential Functions:

• Cultivates passion for Elevations Credit Union through leadership of teller team and demonstrates Elevations' core values.
• Provides leadership in sales management coaching and support to branch staff to achieve business goals and annual budget for the branch.
• Implements strategies and process improvements to maximize member loyalty and satisfaction.
• Engages members and actively leads team in a manner that models the PEAK’t service model.
• Develops and fosters professional relationships within the community to increase member acquisition and generate revenue.
• Executes and capitalizes on marketing campaigns by aligning supporting branch activities.
• Safeguards day-to-day operations of the branch by partnering with key organizational departments, monitoring all branch activities for compliance with established policies, procedures and processes.
• Coaches team to set and achieve individual goals, develop professionally, take corrective action, and grow in their roles.
• Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).

Qualifications

• Bachelor’s degree or equivalent work experience.
• 6+ financial industry experience and 4+ years of lending experience.
• Passion and ability to coach sales and world-class service skills.
• Excellent management, communication and interpersonal skills.
• High level conflict resolution and decision-making skills.

Skills

• Formal leadership and sales management training.
• Leadership experience.
• Experience as a branch manager of a bank or credit union.
• Bachelor’s degree in business, accounting, finance, or equivalent work experience.

Benefits

Competitive total rewards package including 4 weeks paid time off for full-time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays.
Comprehensive medical, dental, and vision plans with employer contributions to supercharge your Health Savings Account.
Up to a 4% match on 401(k) contributions.
Up to twelve weeks of fully paid parental leave.
Extensive Employee Assistance Program that provides personalized care options for your whole household.
Ample opportunity to learn, develop and grow with access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250/year.

Pay

The person hired into this position will likely earn between $71,973 and $89,966 annual salary, plus annual bonus. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level.

Schedule

This role operates Monday through Saturday and is classified as full-time with 40 hours per week.

Location

On site: Elevations Credit Union - Longmont Hover Branch

Summary/Objective

As the leader of the branch team, the Branch Manager coaches and develops branch employees and embodies Elevations core values. As well, the Branch Manager collaborates with Retail partners to implement strategies and process improvements that cultivate diverse revenue generation and ensure branch operational excellence. This role leads the branch team to create raving fans through delivering amazing experiences—every member, every time.

Required Skills, Education and Experience

• Bachelor’s degree or equivalent work experience.
• 6+ financial industry experience and 4+ years of lending experience.
• Passion and ability to coach sales and world-class service skills.
• Excellent management, communication and interpersonal skills.
• High level conflict resolution and decision-making skills.

Preferred Skills, Education and Experience

• Formal leadership and sales management training.
• Leadership experience.
• Experience as a branch manager of a bank or credit union.
• Bachelor’s degree in business, accounting, finance, or equivalent work experience.