Branch Manager - Arbor Hill Branch

About The Team

To lead a retail banking branch team to deliver our mission to benefit every member, every time, every day. Responsible for in-branch member experience, team member development, branch operations, and achievement of team performance. Provide outstanding member service and dynamic leadership, while creating a productive and engaging work environment.

What You’ll Do

• Bring Broadview’s mission to life, ensuring member experience is second to none
• Model and coach branch team on deepening member relationships, member advocacy, and business development
• Build relationships with commercial clients, partnering with Commercial Lending and Business Development
• Collaborate with other departments and CUSOs on delivery of exceptional concierge member service
• Advance employee development and succession planning through regular performance appraisals, feedback, and by creating individual development plans
• Maintain knowledge of all current Credit Union products, services, policies, procedures, and NCUA regulations
• Achieve branch operational objectives and take accountability for the team’s compliance with all Credit Union policies, procedures, and audits
• Maintain knowledge of all current Credit Union products, services, policies, procedures, and NCUA regulations
• Monitor internal and external building and grounds maintenance to ensure positive and safe member and staff experience
• Assist in the recovery and restoration of tasks assigned in a disaster recovery situation, as well as regular disaster recovery testing
• Establish, model, and lead a positive presence within the community by delivering the Broadview brand with every member interaction, including any community/volunteer events, committees, and council representation

Requirements

• Associate degree in Business or related field preferred and a minimum of three years of Branch Management experience, or equivalent combination of experience and education
• A minimum of three years’ service experience with proven results
• An enthusiastic leader with proven record of success in a leadership role
• Strong organizational and multi-tasking skills
• Effective interpersonal, verbal, written, and auditory communication skills
• The ability to adapt to change, and think strategically
• Flexible to work out of any location at any time, based on business needs
• Able to lift at least 10 pounds and stand for long periods of time

Benefits

Compensation: $72,182 - $88,400, plus a competitive benefits package

Bilingual Individuals

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs.