Branch Manager – Allentown Office

Role Summary

Join QNB Bank as a Branch Manager at our Allentown Office, leading a dynamic team dedicated to exceptional customer service. Drive forward-thinking initiatives to enhance customer satisfaction and strengthen community ties.

Responsibilities

• Oversee daily branch operations and maintain a customer-focused environment
• Manage and mentor branch staff, fostering teamwork and professional growth
• Engage with customers directly, addressing their needs and resolving issues promptly
• Maintain branch performance metrics and implement strategies for improvement
• Ensure compliance with banking regulations and internal policies
• Participate in community outreach, building relationships that strengthen brand presence
• Maintain an energetic atmosphere that encourages innovation and collaboration among team members

Requirements

• A minimum of five years of leadership and/or supervisory experience in financial institutions
• College or equivalent level courses in business, banking, or related areas
• PA Notary and Medallion Signature Certification
• Advanced knowledge of Deposit products/services and lending policies and guidelines
• Demonstrated independent decision-making skills, effective delegation, and leadership skills
• Strong interpersonal, communication, and organizational skills
• A thorough knowledge of branch operations

Skills

• Proficiency in financial products and services
• Ability to generate new business while maintaining sales and performance goals
• Experience with tools for managing operations, such as performance tracking systems
• Strategic thinking to develop and implement effective sales strategies
• Excellent communication skills for engaging with customers, addressing inquiries, and responding to complaints professionally

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• Competitive Salary
• Paid Time Off

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position.

Contact Information

To apply for this job, please visit qnbbank.isolvedhire.com.