Branch Executive Director

About the Williams Family YMCA

The Williams Family YMCA is a premier community YMCA with strong family engagement and a thriving tennis culture. It is a place where families find community, children discover their potential, and people of all ages are encouraged to live healthier, more connected lives. Serving Jacksonville's Mandarin community, Williams fosters meaningful relationships and creates welcoming spaces where everyone feels they belong. The branch plays an important role in helping youth build confidence, supporting families through every stage of life, and creating opportunities for individuals to strengthen their health and well-being.

A defining feature of the Williams Family YMCA is its vibrant tennis community. Home to one of the region's premier clay-court tennis complexes, Williams brings together players of all ages and abilities while creating opportunities for competition, mentorship, personal growth, and lifelong friendships. The program reflects the YMCA's belief that recreation can be a powerful tool for building connection, confidence, and community.

For the right leader, Williams offers the opportunity to cultivate a people-first culture where staff, volunteers, and members thrive. The Executive Director will play a key role in developing future YMCA leaders, strengthening community relationships, and building upon a legacy of excellence while positioning the branch for continued growth and impact.

Why the YMCA?

Working for the YMCA means joining a cause-driven organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. As a Branch Executive Director, you will:

• Make a meaningful impact on the lives of children, families, and seniors.
• Lead a talented and dedicated team of staff and volunteers.
• Build relationships that create lasting community change.
• Develop innovative programs that meet critical community needs.
• Grow professionally through leadership development opportunities and YMCA networks.

Qualifications

Required

• 8+ years overall leadership experience or closely related non-profit.
• 2+ years of successful experience managing large teams in an executive level/senior management position.
• Demonstrated success in securing philanthropic support and leading annual fundraising efforts, preferably generating $100,000 or more annually through annual campaigns, donor cultivation, grants, sponsorships, or community partnerships.
• A history of success in:
  • Financial and budget management
  • Staff supervision and team development
  • Strategic planning and goal achievement
  • Community partnership development
  • Membership and program management
• Must pass Level 2 Background Screening (a fingerprint check of state and federal criminal history information conducted through the Florida Department of Law Enforcement and Federal Bureau of Investigation).

Preferred

• Bachelor's Degree
• Previous YMCA leadership experience
• YMCA Organizational Leader Certification or willingness to obtain
• Experience leading multi-department operations and managing complex organizations

Responsibilities

• Provide strategic and operational leadership for all branch operations, ensuring achievement of the YMCA's mission, strategic plan, and annual goals.
• Establish a culture of service excellence that delivers exceptional member and staff experiences.
• Develop, manage, and monitor the branch operating and capital budgets to achieve financial sustainability and revenue growth.
• Lead membership growth and relationship-based engagement strategies that increase participation, retention, and community impact.
• Ensure the delivery of high-quality, mission-driven programs that meet YMCA standards and respond to community needs.
• Develop and utilize key performance metrics to evaluate branch performance, member satisfaction, staff engagement, and program outcomes.
• Serve as the YMCA's ambassador by building and strengthening strategic relationships with community leaders, businesses, government agencies, and partner organizations.
• Lead the branch's annual fundraising efforts, including volunteer recruitment, campaign execution, donor engagement, and achievement of philanthropic goals.
• Recruit, develop, and support an effective volunteer board and committee structure that reflects and represents the branch community.
• Recruit, mentor, supervise, and develop staff and volunteers, fostering a high-performing, inclusive culture that supports personal and professional growth.
• Participate as an active member of the association leadership team, Executive Cabinet, and cross-functional initiatives to advance organizational priorities.
• Ensure excellence in facility operations, risk management, and safety by maintaining high-quality facilities, emergency procedures, required certifications, and compliance with all YMCA policies and applicable laws and regulations.
• Perform other duties as assigned in support of the YMCA's mission and strategic objectives.
• Ensure all First Coast YMCA standards and best practices are implemented and followed.
• Apply YMCA policies and procedures, including those related to best practices, emergency procedures, medical and disciplinary situations, and child abuse prevention.
• Ensure the health and safety of all members and guests.
• Inspect physical space to ensure the safety, orderliness, sanitation, and cleanliness of facilities.
• Demonstrate compliance with YMCA Child Abuse Prevention and Abuse Risk Management policies.