Box Office ticket seller

Legends Global, the leader in privately managed public assembly facilities, has an immediate part-time opening in our Box Office at Truist Arena in Highland Heights, KY. Our business is event-based, and labor needs vary widely from week to week and event to event. This position is “as needed” and does not offer consistent schedules or a guaranteed number of hours per week. A credit and background check is required.

Responsibilities

• Assist customers by selling admission tickets.
• Assist customers with Will Call tickets for events.
• Accept payment and make change before giving tickets to customers.
• Provide accurate answers concerning events, tickets, and schedules of upcoming events in person or on the telephone.
• Deal tactfully, helpfully, and professionally with the public to provide event information and accurately complete ticket transactions.
• Balance cash and receipt drawer with manager at the end of each shift.
• Work flexible hours including days, evenings, weekends, and/or holidays on an event-by-event basis.

Requirements

• High school diploma or G.E.D.
• Six months to one year of cash handling experience.
• Strong customer service skills.
• Ability to work with minimal supervision.
• Valid driver’s license.
• Ability to prioritize and handle multiple projects simultaneously.
• Maintain effective working relationships with clients, employees, exhibitors, patrons, and others.
• Ticketmaster knowledge preferred but not required.
• Excellent organization skills.
• Professional presentation, appearance, and work ethic.
• Ability to work as a team member.
• Some computer knowledge.

Schedule

• Flexible hours including days, evenings, weekends, and holidays on an event-by-event basis.