Box Office Ticket Scanner - Fillmore, New Orleans

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, Live Nation Media & Sponsorship, and Artist Nation Management. Ticketmaster sells nearly 465 million tickets annually to over 12,500 clients worldwide. Live Nation Concerts promotes over 25,500 shows each year for nearly 3,300 artists in 37 countries. Artist Nation Management represents more than 350 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs for over 900 brands, reaching an audience of over 63 million fans annually.

About the role

Responsible for greeting guests and scanning guest tickets, managing guest access issues, and escalating to a supervisor/manager when appropriate. Operate ticket scanners, printers, other equipment as needed. Deliver exemplary customer service to maintain customer loyalty. Maintain order and ensure adherence to safety rules. Examine tickets or passes to verify authenticity or designation, using criteria such as seating location, color or date issued, and direct appropriately.

Requirements

• Acute sense of judgment, tact, and diplomacy
• A strong sense of teamwork and ability to execute programs
• Ability to work late hours
• Flexible schedule
• 3 years’ work experience interacting with people in a positive environment
• Read, write, and speak English fluently
• Tolerance of all cultures, music, and art forms

Qualifications

• Physical Demands/Working Environment: Fast-paced, loud, and stressful. Extended periods of prolonged standing and working on your feet.

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