Box Office Ticket Agent- Fillmore Minneapolis

Job Summary
Live Nation Entertainment is the world’s leading live entertainment company, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. With over 620 million tickets sold annually and 10,000 clients worldwide, Ticketmaster leads in event ticketing. Live Nation Concerts promotes over 50,000 events annually for nearly 7,000 artists in 40+ countries, enabling Live Nation Media & Sponsorship to create strategic music marketing programs connecting 1,200 sponsors with 145 million fans. For more information, visit www.livenationentertainment.com.

About the role

This role involves scanning tickets for entry, cash handling, bank procedures, check-out procedures, maintaining customer service, managing the Will Call window, running ticket programs on computers for sales, processing opening and closing paperwork, having knowledge of talent and entertainment, and maintaining a positive attitude.

Responsibilities

• Scan tickets for entry
• Cash Handling
• Bank Procedures and Check-out Procedures
• Maintain superior customer service both in person and over the phone
• Guest Relations
• Will Call Window
• Running Ticket Program on Computer for Sales
• Processing Opening and Closing Paperwork
• Knowledge of Talent and Entertainment
• Positive Attitude
• Keep a clean, well-groomed appearance

Requirements

• Working Knowledge of Phone Handling, Cashiering, Customer Service
• Entry Level Knowledge of Basic Computer Operation and Point of Sales Systems
• Skill in Guest Relations, Phone Etiquette, Cash Handling, Filing, Multi-task Environment, Attention to Detail
• Ability to Communicate, Work Well with Others, Work in a High-Volume and Sometimes Stressful Environment
• High School Diploma Preferred
• Previous Ticketing Experience
• Working Knowledge of Windows Based PC Programs

Physical Demands/Working Environment

The working environment is fast-paced and involves prolonged standing.

Equal Employment Opportunity

We strive to build diverse teams reflecting and supporting the fans and artists we serve. We encourage applicants to bring their authentic selves and contribute fully. Live Nation supports equal employment opportunities for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, national origin, political affiliation, race, sex, pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state, or local law, rule, ordinance, or regulation. We provide reasonable accommodations for qualified individuals with disabilities and offer equal employment opportunities to qualified applicants with criminal histories.

Hiring Practices

The expected compensation for this position is $16.37 USD - $20.00 USD per hour. Pay is based on market location, qualifications, skills, and experience. Live Nation Entertainment does not request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.