Box Office Coordinator

About the role

The Box Office Coordinator supports the Theatre Manager in coordinating all aspects of the Calvary Chapel Theater, including event strategy, communication with ministries and CCA, production meetings, and booking of events in Ministry Platform. The role involves managing the Theatre Costume Closet and Prop room, maintaining inventory and organization, coordinating the “Borrowed” system, and overseeing the ticketing system.

Responsibilities

• Support the Theatre Manager in coordinating all aspects of the Calvary Chapel Theater including event strategy, communication with ministries and CCA, production meetings and booking of events in Ministry Platform.
• Manage the Theatre Costume Closet and Prop room.
• Maintain inventory and organization of spaces.
• Coordinate all aspects of the ticketing system as it relates to events, accounts and transactions, including but not limited to Audience View Professional (AVP), pricing, preparations, scheduling, ticket giveaways, maintain box office equipment, radios and supplies, serve as ticketing liaison to all departments.
• Coordinate all ticketing fulfillment for complimentary tickets for pastors, sponsors, ticket giveaways and special constituencies.
• Manage Box Office information phone system; update outgoing messages regularly, check and return all voicemail messages in a timely manner.
• Care for the cleanliness and readiness of the theatre and its surrounding areas under our oversight: the house, lobby, loading dock, dressing rooms, stage, black box; schedule repairs and maintenance through LIMBLE for these areas.
• Facilitate orders, invoices, check requests, purchase orders, follow-up with product ordered.
• Coordinate distribution of Theatre Production Schedule.
• Attend Volunteer Coordinator Meetings as assigned.

Requirements

You must have a passion to change the world for Jesus through coordinating a world class Theater venue for Calvary Chapel Fort Lauderdale and Calvary Christian Academy. You will do this by organizing all requests and procurement of the facility needed for events, helping to coordinate all ministries and their needs for production, assisting with communication, strategy, team building duties and other relations.

Qualifications

• A high level of experience working with Google Suite.
• Experience working with Adobe Creative Cloud and other platforms.
• Strong proficiency with Microsoft programs for producing reports and presentations.
• A base knowledge in all aspects of the production systems used in the Calvary Chapel Theater.
• The ability to communicate and negotiate with vendors from various platforms.
• The ability to problem solve, resolve conflicts, and bring harmony.