Bouldering Instructor

We are seeking a part-time Bouldering Instructor to support an outdoor rock wall at a corporate headquarters in Menlo Park, CA.

Responsibilities

• Educate members on proper use of climbing equipment, safety procedures, and facility features.
• Lead or assist with instructional climbing programs, including foundational skills courses and specialty classes.
• Continuously monitor participants, climbing activities, and facility areas to ensure compliance with safety standards.
• Address member and guest questions, concerns, feedback, and complaints promptly and professionally.
• Maintain cleanliness, organization, and presentation of the climbing wall and surrounding areas.
• Collaborate with team members and provide operational support across the broader fitness center as needed.
• Contribute to a positive member experience by promoting safety, customer service, and a strong climbing community culture.
• Foster a welcoming, engaging, and safety-focused environment for climbers of all skill levels.

Requirements

• Minimum of 6 months of experience in a climbing-related role, or at least 2 years of experience in an indoor climbing facility and/or as an outdoor climbing guide.
• Minimum of 6 months of route-setting experience.
• Demonstrated climbing instruction experience, including teaching belaying, lead climbing, and technical movement classes.
• Current CPR/AED and First Aid certification.
• Proficient in teaching belay, lead climbing, and technical movement classes.
• Experience setting and forerunning V4/5.10.
• Strong multi-tasking, time management, and problem-solving skills.
• Knowledgeable about the industry with strong customer service skills to engage with clients, guests, and participants.
• Competent with Microsoft Suite (Word, Excel, PowerPoint, Outlook).
• Preferred: A current nationally recognized Rock Climbing Certification such as PCIA or AMGA.

About Us

Plus One, part of the Optum Workplace Well-being portfolio, provides fitness and well-being services to clients across various industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching, and health promotion. We believe in fostering healthier lifestyles through personal connections infused with hospitality, empathy, and fun.

Benefits

• Health and financial:
  • Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
  • Dental and Vision coverage plans
  • 401(k) Retirement & Savings Plan
  • Life Insurance (team member, spouse, and dependents)
  • Short and Long Term Disability Plans
  • Accident & Critical Illness Insurance
  • Transportation and Parking Plans
  • Paid parental leave
• Well-being:
  • Paid time off
  • Wellness rewards program
  • Free memberships to various fitness facilities and wellness subscriptions
  • 24/7 health and wellness support through the Employee Assistance program
  • Entertainment and consumer discounts
• Growth and development:
  • Free professional development courses through internal learning management systems
  • Discounted certifications through industry-leading agencies
  • Free CPR/AED certifications
  • Free continuing education courses and credits
  • Employee Referral Reward program

Note: Some benefits are only available to team members who work full-time hours.

Pay

The hourly rate for this position ranges from $15 to $25, based on factors including education, work experience, certifications, and geographic differentials. Plus One offers a comprehensive benefits package, including health insurance, life and disability benefits, 401(k) plan, and paid time off.