Bookseller - PT
Barnes & Noble, Inc. · Gilbert, AZ · 4 days ago
Business DevelopmentInternship
About the role
A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way, connect readers with the right titles and products, and maintain the attractive presentation and efficient operation of the store.
Responsibilities
- Greet customers warmly, answer questions, and assist them in finding products.
- Unpack, shelve, and organize deliveries to maintain store presentation.
- Operate registers efficiently to provide quick and friendly service.
- Tidy displays and maintain the cleanliness of the store.
- Develop merchandising skills for books, gifts, toys, and other product categories.
- Support the café team when needed.
- Assist with loss prevention by identifying theft and addressing problematic behavior.
- Build knowledge of books, toys, games, music, movies, and other products to make effective recommendations and maintain sections.
- Support key sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders.
- Collaborate with the team to ensure smooth store operations, including weekends and holidays.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- Flexibility to fill scheduling gaps, including early mornings, late evenings, weekends, and holidays.
- Positive, willing, and energetic approach to work.
- Supportive and considerate attitude toward colleagues.
- Cheerful and helpful demeanor with customers.
- Willingness to learn new skills and acquire knowledge.
- Ability to use technology such as registers, computers, tablets, and programs comfortably.
- Physical ability to stand for prolonged periods, bend repetitively, lift, and walk extensively.
- Compliance with all company policies and procedures.
Skills
- Strong customer service and interpersonal skills.
- Ability to work effectively as part of a team.
- Basic proficiency with technology and point-of-sale systems.
- Merchandising and visual display skills.
- Knowledge of books, toys, games, and other products (developed on the job).
- Ability to handle multiple tasks in a fast-paced environment.
Benefits
- For those scheduled to work less than 20 hours per week: Employee Discount, Employee Assistance Program (EAP), and Sick Pay.
- For those scheduled to work between 20 and 29.99 hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit benefits, and 401(k) with Company Match.
- For those scheduled to work 30 hours or more per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit benefits, and Tuition Reimbursement.
All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location and state regulations.