Bookseller - Temporary

About the Role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way, connect readers with the right titles and products, and maintain the store's attractive presentation and efficient operation.

Responsibilities

• Greet customers warmly, answer questions, and assist them in finding products.
• Unpack and shelve deliveries, tidy displays, and maintain store presentation.
• Operate registers efficiently to provide quick and friendly service.
• Master operational competencies, including using technology (registers, computers, tablets), merchandising, and visual merchandising for books, gifts, toys, and other product categories.
• Support receiving, unpacking, and accurate shelving of deliveries.
• Locate books and products using knowledge, tools like BookMaster, and team collaboration.
• Assist the café team when needed.
• Understand and apply loss prevention procedures and de-escalation techniques.
• Build and use book knowledge across fiction, nonfiction, and children’s categories to make recommendations and maintain sections.
• Develop expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music, movies, and Newsstand to assist customers and support sales objectives.
• Contribute to key sales initiatives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
• Comply with all company policies and procedures.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts, including weekends and holidays.
• Be flexible and responsive to store needs, filling scheduling gaps when possible.
• Approach work with positivity, energy, and a willingness to learn new skills.
• Support and collaborate with colleagues, demonstrating kindness and teamwork.
• Engage cheerfully with customers, consistently going out of your way to assist them.

This role involves physical activity, including prolonged standing, repetitive bending, lifting, and walking.

Skills

• Proficiency in using technology, including registers, computers, tablets, and programs.
• Strong merchandising and visual merchandising skills.
• Ability to operate a register competently and efficiently.
• Effective communication and customer service skills.
• Ability to work collaboratively in a team environment.
• Willingness to learn and develop expertise in books and other product categories.

Benefits

Benefits vary based on scheduled hours:

• Less than 20 hours per week: Employee Discount, EAP, and Sick Pay.
• 20 to 29.99 hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, and 401(k) with Company Match.
• 30 hours or more per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental, and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.

Career Growth

As you gain experience and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path — Senior Bookseller — where you will take on new challenges and gain further opportunities for growth.