Bookkeeping Clerk in Longview

Responsibilities

• Understand and comply with regulatory requirements for financial transactions, including the Bank Secrecy Act (BSA) and Customer Identification Program (CIP).
• Provide superior customer service and build high-quality relationships to meet customers' banking and financial needs.
• Promote customer loyalty to Austin Bank.
• Foster a teamwork atmosphere by attending meetings, treating co-workers with respect, and contributing to departmental goals.
• Stay informed about company communications through publications, announcements, and emails.
• Develop personal skills through ongoing training provided by the company or approved external sources.
• Uphold the organization’s values, particularly ethics, integrity, and confidentiality.
• Assist customers with debit card disputes over the phone.
• Process non-post items in applications such as DDA, SAV, COD, SDB, and STP PMTS.
• Balance various general ledger accounts.
• Verify signatures on large items of $10,000 and over, as well as for DDA statement cycle 29.
• Approve bill payment customers and monitor online banking.
• Maintain E-statements.
• Process PIM invalid account number and pre-note reports.
• Serve as backup personnel for processing levies/subpoenas and verification of customer deposits (VOD).
• Process overdrafts, return items, and order debit cards.
• Hot card debit cards as instructed and handle debit card maintenance.
• Process reclamations and maintain unclaimed property reporting.
• Verify TIN matching and handle/resolve Wire Transfer, ACH, and ATM disputes in compliance with Regulation E and bank policies.
• Distribute CLD and branch courier bags.
• Balance CRS reports and process CRS non-posts.
• Review Kiting Suspect Report, research information, and report findings to appropriate staff.
• Monitor excess transactions in compliance with Regulation D and report findings.
• Support online banking by providing guidance and technical advice.
• Assist tellers and customer service representatives with customer account information as needed.
• Balance and mail out CD interest checks.
• Process chargebacks and reruns from other banks, mail notices, and balance correspondent bank entries.
• Handle all phases of charged-off accounts monthly, including processing recoveries.
• Process incoming and outgoing wire transfers accurately and timely, balancing wires to general ledger accounts.
• Process incoming and outgoing ACH returns.
• Maintain regular and prompt attendance.
• Maintain confidentiality at all times.
• Enhance professional growth through current literature and in-service meetings.
• Adhere to established department and bank policies, procedures, and objectives for quality assurance.

Job ID: BOOKK002733