Body Shop Manager
About the role
Murphy-Hoffman Company, LLC is North America's largest Kenworth truck Dealership and Leasing group. We have an opening for a Body Shop Manager responsible for the day-to-day operation of the branch's Body Shop in compliance with established policies and procedures.
Responsibilities
- Plan, direct and control the activities of the Body Shop to ensure overall growth and profit objectives are met
- Formulate major objectives, specific plans, procedures and programs for the Body Shop
- Evaluate department results and performance against objectives
- Maintain the highest quality standards of professionalism in serving customers and identifying their needs
- Assess present and future needs, trends, problems and profit opportunities of the Body Shop
- Establish short and long-term operating and financial objectives within the Company's overall plans and policies
- Ensure that approved policies and objectives are clearly understood and effectively applied within the department
- Formulate annual and monthly sales/profit objectives and expense budget in accordance with company objectives
- Review and appraise results of activities within the department and take appropriate action as necessary
- Maintain appropriate communication within and between all departments within the branch
- Promote safe work habits and ensure safety rules are followed
- Sell customer repair and body shop labor, directly calling on customers for repair work
- Write estimates on all wrecks, locally and out of town, if necessary
- Maintain company service tools and equipment and ensure they are used properly
- Review all Body Shop repair orders ensuring completeness and that the total repair order matches the original estimate and any supplements added
- Develop good relations with customers, adjusters, and insurance companies
Qualifications
- CDL preferred
- Requires thorough knowledge of all phases of a body shop operation
- Minimum of five years' experience in body shop related field
- Requires previous supervisory experience
- Must have excellent management and communication skills
- Must have strong work ethic and be committed to working with employees and other departments for the overall success of the company
Benefits
- Competitive Salary
- Medical, Dental and Prescription Insurance
- Disability and Life Insurance
- Paid Time Off program
- 401k and Profit Sharing with Employer Match
- Flexible Spending Account
- Internal Promotion Opportunities
- On the Job Training
About MHC
MHC is an expansion of the original company, Ozark Kenworth, Inc., which started in Springfield, Missouri, in January 1975. Opening for business without a Parts or Service department and only three employees in a temporary facility, the company grew and expanded. MHC is now a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company offering a complete array of finance and insurance services. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional.