Body Shop Customer Service Representative- Chadds Ford Collision

About the role

The Hertrich Family of Dealerships is seeking a Customer Support Specialist / Administrative Assistant to join their busy Collision Center.

Responsibilities

• Provide friendly, professional customer service in person and over the phone
• Support daily office operations within the collision center
• Handle accounts payable/receivable, deposits, receipts & petty cash
• Aid with insurance processing, data entry, and documentation
• Maintain accurate files, reports, and records
• Cook up with team members to ensure smooth workflow
• Perform additional administrative tasks as needed

Requirements

• Strong customer service and communication skills
• Professional appearance and positive attitude
• Detail-oriented, organized, and dependable
• Self-motivated with the ability to multitask
• Computer skills required (QuickBooks or similar a plus)
• Bilingual (Spanish) is a plus
• High School Diploma or GED required
• Valid Driver's License

Qualifications

- Experience in a fast-paced, customer-facing environment preferred - Previous administrative support experience a plus

Benefits

- Medical, Dental, Vision and Life Insurance for you and your family - Short & Long-Term Disability Options - 401(k) with Employer Match - Paid Vacation, Holidays & Sick Time - Employee Vehicle Purchase Discounts - Career growth with a 24-dealership organization

Pay

Salary commensurate with experience

Schedule

Full-time position, flexible schedule to accommodate the needs of the business

Equal Opportunity Employer

Hertrich Family of Dealerships is committed to creating a diverse, inclusive, and drug-free workplace.