Board Administrative Specialist

Salary range: $29.00 - $43.57 per hour (FLSA non-exempt). The anticipated hiring range will be determined based on qualifications and experience. Candidates with extensive experience supporting Boards of Directors may be considered at the higher end of the pay range.

This is a regular, full-time, non-represented position located in a hybrid work environment (on grounds 4 days/week and remainder work remotely).

About the Role

More than 1.3 million people visit Woodland Park Zoo each year. We connect people with wildlife and inspire everyone to make conservation a priority in their lives. As the Board Administrative Specialist, you will uphold our mission, “To save wildlife and inspire everyone to make conservation a priority in their lives.”

We are seeking a hospitality-minded professional who takes pride in delivering white-glove service and creating exceptional experiences for board members, executives, donors, and distinguished guests. The ideal candidate is highly organized, detail-oriented, and thrives in a role that requires flawless management of priorities, deadlines, and logistics. You will serve as a trusted partner to senior leaders, anticipating needs and ensuring seamless execution of board-related activities.

This role is perfect for someone who genuinely enjoys creating exceptional experiences for others, takes pride in anticipating needs, and delivers thoughtful, personalized service. Experience supporting a Board of Directors, President's Office, CEO, or other senior executives is highly valued.

Responsibilities

• Serve as a primary point of contact and trusted resource for Board Members, providing an exceptional, responsive, and highly personalized level of support.
• Coordinate and execute all aspects of Board of Directors meetings, committee meetings, retreats, and special events, ensuring a seamless experience from preparation through follow-up.
• Prepare, review, and distribute board materials through the Board Portal, maintaining the highest standards of accuracy, organization, and timeliness.
• Support annual board processes, including nominations, elections, acknowledgments, recognitions, and governance-related deadlines.
• Create thoughtful and meaningful touchpoints with board members, including personalized correspondence, recognition programs, gifts, handwritten thank-you notes, and special acknowledgments.
• Anticipate the needs of board leadership and the Chief of Staff by proactively managing communications, logistics, and follow-up items.
• Maintain board records, directories, governance documents, and confidential information with exceptional accuracy and discretion.
• Build strong relationships with board members, executives, donors, and internal stakeholders while representing leadership with professionalism and executive presence.
• Draft and coordinate personalized correspondence on behalf of leadership, including handwritten notes, recognition letters, welcome messages, and donor acknowledgments.
• Coordinate board member onboarding and orientation experiences, ensuring a welcoming and professional introduction to the organization.
• Maintain awareness of key board member milestones, accomplishments, and engagement opportunities to support relationship-building and stewardship efforts.
• Support VIP events, executive receptions, donor cultivation activities, and special leadership initiatives as assigned.

Requirements

• Three or more years of progressively responsible administrative support experience, including direct support of senior executives, board members, corporate officers, presidents, CEOs, trustees, or high-net-worth donors.
• Experience supporting a Board of Directors, executive office, president's office, CEO, or other senior leadership function strongly preferred.
• Demonstrated ability to provide high-touch, concierge-style support and build trusted relationships with influential stakeholders.
• Experience coordinating complex meetings, events, travel, and executive communications with exceptional attention to detail.
• Proven ability to anticipate needs, exercise independent judgment, and consistently deliver an outstanding service experience.
• Exceptional written communication skills, including professional correspondence, donor stewardship communications, and executive-level messaging.
• Must live and work in Washington State to perform this role.
• Must be at least 18 years old.

Preferred Qualifications

• Ability to speak a language in addition to English.

Benefits

• Comprehensive medical, dental, and vision HMO and PPO plans for you and eligible dependents.
• 11 paid holidays and 4 personal holidays.
• Accrue 12 vacation days and another 12 days of sick leave your first year.
• Flexible Spending Account (FSA).
• Employee Assistance Program (EAP).
• Tuition reimbursement.
• Free zoo membership that includes zoo admission and discounts after 90 days.
• 4 complimentary tickets per year plus other discounts and perks.
• Free staff parking.
• 403(b) Retirement Plan.